Privacy Policy

Last updated: 24.06.2025

This privacy notice is provided pursuant to Article 13 of EU Regulation 2016/679 (GDPR) and describes how Software Products Italia (SOFTPI) collects, uses, stores, and protects the personal data of users who visit and interact with the website shop.softpi.com.

1. Data Controller

The Data Controller is:
Software Products Italia (SOFTPI)
Via Arno, 108
50019 Sesto Fiorentino (Firenze) – ITALY
Email: info@softpi.com

2. Types of Data Collected

While browsing our website, we may collect:

  • Browsing data: IP address, browser type, operating system, referring URL, information about pages visited.

  • Data voluntarily provided: name, surname, email, phone number, shipping/billing address, company information, etc.

  • Payment data (in case of purchases): managed through secure third-party platforms; we do not store this data directly.

3. Purposes of Data Processing

Data is processed for the following purposes:

  • Managing orders and e-commerce activities;

  • Providing customer support;

  • Managing user registration and access to the reserved area;

  • Sending technical or promotional communications (with prior consent);

  • Complying with legal and regulatory obligations.

4. Legal Basis for Processing

Data processing is based on:

  • The performance of a contract or pre-contractual measures;

  • Legal obligations;

  • The legitimate interest of the Controller (e.g., IT security);

  • Consent (for marketing purposes, newsletters, etc.).

5. Processing Methods

Data is processed using IT and/or telematic tools, with appropriate technical and organizational measures to ensure its security, integrity, and confidentiality.

6. Data Retention

Personal data will be retained for the time necessary to fulfill the purposes for which it was collected, or as required by legal obligations.

7. Data Recipients

Data may be disclosed to:

  • Authorized internal personnel;

  • Providers of technical, management, logistics, or payment services;

  • Public authorities when required by law;

  • Data will not be transferred outside the EU unless adequate safeguards are in place.

8. Data Subject Rights

Users may, at any time:

  • Access their data;

  • Request rectification or erasure;

  • Object to or restrict processing;

  • Request data portability;

  • Withdraw consent (where previously given);

  • Lodge a complaint with the Data Protection Authority.

Requests may be sent to: mktg@softpi.com

9. Cookies

For information regarding the use of cookies, please refer to the site’s Cookie Policy.

10. Changes to this Policy

SOFTPI reserves the right to update this policy. Users are encouraged to review it periodically.